Baylight Shipping (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quotation, or otherwise interact with us online.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Company name
• Email address
• Phone number
• Business address
• Country or location
• Cargo, product, shipping, or service requirements
• Information submitted through quotation or contact forms
• Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location
• Date and time of visits
• Website usage and performance information

 

2. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and requests
• Prepare quotations and proposals
• Provide import, export, shipping, logistics, and related services
• Communicate with customers and business partners
• Process and manage service requests
• Improve our website and services
• Maintain website security
• Analyze website performance and usage
• Comply with applicable legal and regulatory requirements

We will only use personal information for legitimate business purposes and in accordance with applicable law.

 

3. Contact and Quote Forms

When you submit information through our contact or quotation forms, we use that information to respond to your enquiry and provide the requested service or information.

Please do not submit sensitive personal information through general enquiry forms unless it is specifically requested and necessary.

 

4. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve the user experience.

Some cookies may be provided by third-party services used on our website, such as analytics, security, forms, maps, or other website functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

5. Analytics and Third-Party Services

We may use third-party services to help operate, secure, analyze, or improve our website.

Depending on the services currently implemented on the website, these may include:

• Website analytics
• Security and spam protection
• Contact and quotation forms
• Website hosting
• Maps or location services
• Email communication services

These third parties may process information according to their own privacy policies and applicable terms.

 

6. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Service providers supporting our business operations
• Shipping, logistics, freight, or transportation partners
• Suppliers, manufacturers, agents, or business partners when required to provide requested services
• Professional advisers
• Government authorities or regulatory bodies where required by law
• Other parties where disclosure is necessary to protect our legal rights, security, or business operations

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

 

7. International Data Transfers

Because we provide international trade, shipping, logistics, and related services, information may sometimes be processed or transferred across countries.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy and data protection requirements.

 

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

The retention period may vary depending on the type and purpose of the information.

 

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used

To exercise a privacy-related right, please contact us using the details provided below.

 

11. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children through our website.

 

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

 

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Baylight Shipping

Email: [Insert Official Email]

Phone: [Insert Phone Number]

Address: [Insert Registered/Office Address]

Website: [Insert Website URL]

Important: This Privacy Policy is a general website template and should be reviewed and customized by the company or its legal adviser before publication, particularly for the company’s actual data processors, cookies, analytics tools, international data transfers, and applicable Bangladesh or other jurisdiction-specific privacy requirements.